Impressum & AGB

Erleben & entdecken Sie die geschützte Schönheit der Klosterinsel Reichenau...

Responsible for the content of this site:

Mark Blain
Zum Sandseele 1
78479 Reichenau

Phone: +49 (0)7534 99 58 777



Web design & Web development



General terms and conditions

I. Conclusion of the contract
With the registration, which can be made verbally, in writing or by e-mail, the customer offers FREIZEITCENTER INSEL REICHENAU the binding conclusion of the contract on the basis of the event conditions. The contract is concluded by acceptance in the form of an order confirmation by FREIZEITCENTER INSEL REICHENAU to the customer. Acceptance does not require any particular form. Should the content of the order confirmation differ from the content of the registration, this corresponds to a new offer from FREIZEITCENTER INSEL REICHENAU. This offer is considered accepted if it has not been expressly rejected by the customer within the period of 30 days. The applicant is liable for his contractual obligation as well as for the third parties he has registered with.

II. payment for events, tours and courses
The amount must be paid on the day of the event before the tour begins (in cash or by Maestro).

III. performance obligations of LEISURES CENTER ISLAND REICHENAU
The scope of the services to be rendered by us shall be determined by the contents of the order confirmation. Changes or deviations from the agreed content of the contract, which become necessary after conclusion of the contract and were not brought about by FREIZEITCENTER INSEL REICHENAU against good faith, are permitted as long as the changes or deviations are not substantial, do not lead to a substantial change in the contractual service and do not impair the overall design of the booked event. FREIZEITCENTER INSEL REICHENAU is obliged to inform the customer immediately of any changes or deviations in performance. If necessary, FREIZEITCENTER INSEL REICHENAU will offer the customer a free rebooking or a free withdrawal.

IV. Withdrawal by the customer
The customer may withdraw from the contract at any time before the event. The notice of withdrawal to FREIZEITCENTER INSEL REICHENAU must be in writing. As compensation for the preparations made, a compensation of 10% of the total amount is to be paid.

V. Cancellation of the contract due to force majeure
If the tour cannot be carried out due to force majeure (especially thunderstorms, heavy rain, wind over 3 Bft.), the tour does not have to be paid. For our expenses incurred until then, a compensation of 10% of the total amount is to be paid.?

VI. unused services
If the customer does not make use of individual services due to an early return journey, illness or other reasons for which FREIZEITCENTER INSEL REICHENAU is not responsible, no reimbursement or compensation claim will arise for the partial price or the entire price.

VII Insurance, Liability
Every participant is strongly advised to take out liability and accident insurance. External guides who are engaged by the FREIZEITCENTER INSEL REICHENAU are of course insured against liability. Disruptions to services due to weather conditions, the loss of ships or other influences over which the organiser has no control are not subject to recourse. The instructions of our tour guides must be strictly and precisely followed. A risk of injury cannot be completely excluded despite the most careful planning on our part. Each participant acknowledges that there is always a residual risk of injury, for which we assume no liability. The person entrusted with the tour reserves the right to change the planned tour according to the participants' knowledge, their technical and physical requirements or due to unforeseen circumstances.

VIII. Defectiveness, preclusion period and limitation period
Claims arising from defectiveness, preclusion period and statute of limitations result from civil law (§651 c to g BGB).

IX. Prohibition of assignment
The assignment of any claims from the contract between FREIZEITCENTER INSEL REICHENAU and the customer to third parties is just as excluded as the judicial assertion in one's own name.

X. Damage and loss
The equipment of FREIZEITCENTER INSEL REICHENAU is subject to constant control to ensure that it runs as smoothly as possible. Damaged or lost equipment will be charged to the customer. Any repair costs incurred must be borne by the customer.

XI Safety
At FREIZEITCENTER INSEL REICHENAU, adherence to the highest international and own safety standards is the most important framework condition for every event.

XII. Jurisdiction
Place of jurisdiction of FREIZEITCENTER INSEL REICHENAU is Konstanz. The place of performance is the registered office of the FREIZEITCENTER REICHENAU. This applies to the entire legal and contractual relationship between FREIZEITCENTER INSEL REICHENAU and the customer who does not have a general place of residence or business in Germany,

XIII. right of revocation for consumers
If you are a consumer, i.e. a natural person who concludes the contract for a purpose which cannot be attributed to your commercial or self-employed professional activity (§ 13 BGB), you are entitled to a statutory right of revocation in accordance with the following provisions:

Cancellation policy
You can revoke your contractual statement within 14 days without giving reasons in writing (eg letter, fax, e-mail). The period begins after receipt of this instruction in text form, but not before conclusion of the contract and also not before fulfilment of our duties to inform according to article 246 § 2 in connection with § 1 Abs. 1 and 2 EGBGB as well as our duties according to § 312e Abs. 1 Satz 1 BGB in connection with article 246 § 3 EGBGB. The timely dispatch of the revocation is sufficient to comply with the revocation period.

The revocation is to be addressed to: FREIZEITCENTER INSEL REICHENAU Rosendornweg 1 78479 Reichenau

Consequences of revocation
In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived (e.g. interest) shall be surrendered. If you are unable to return the goods or services received in whole or in part or only in a deteriorated condition, you must compensate us for the loss in value. This can lead to the fact that you must fulfill the contractual payment obligations for the period up to the revocation nevertheless. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation, for us with its receipt. Your right of revocation expires prematurely if the contract has been completely fulfilled by both parties at your express request before you have exercised your right of revocation.
End of the revocation instruction

XIIII Copyright
All contents (logos, images and texts) of the brochures, websites and signage of the FREIZEITCENTER INSEL REICHENAU are subject to copyright and may not be reproduced in written or electronic form or otherwise appropriated without express written permission.

XV Data Protection
The data provided in the registration form will not be passed on to third parties, but will remain stored at the FREIZEITCENTER INSEL REICHENAU.

XVI Severability clause
If one of the clauses is not effective for any reason, the other clauses shall remain unaffected.

Status: December 2015